Products on Lemonade Lab come from different young founders and may be handmade, custom or supplied by third parties. Warranty terms can vary by listing.
Is there a warranty on my purchase?
A voluntary product or manufacturer warranty applies only when it is expressly offered, including any stated coverage, duration and conditions. Check the product listing, order confirmation and any included warranty information.
Lemonade Lab does not add a universal product warranty or promise a specific repair, replacement or free return on every purchase through this information page.
Defective or not as described?
If your item is defective, arrives damaged, is materially different from its description or stops working unexpectedly, contact Lemonade Lab with your order reference and a description of the problem.
Our team will review the circumstances, applicable listing terms and consumer protection obligations, then explain the available next steps. Do not send the product back without instructions.
Products with a manufacturer warranty
If your item includes a manufacturer warranty, the manufacturer’s published terms determine the voluntary coverage. Tell us which product and warranty are involved so we can help direct the request appropriately.
An offered warranty is separate from any legal rights that may apply when goods are faulty or misrepresented.
Your statutory rights remain
Consumer protections can apply regardless of whether a seller offers a separate written warranty. The correct remedy depends on the facts, the jurisdiction and applicable law.
Our Satisfaction Guarantee covers certain unfulfilled purchases; it does not replace separate support for faulty, missing or damaged goods.
This guidance is not a substitute for the terms shown at checkout. Nothing on this page limits your rights under applicable consumer law.